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In 1990, during its 40th anniversary year, Velan embarked
on an important new challenge: the creation and implementation
of a Total Quality Management (TQM) program. The goal of the
program is continuous improvement of all Velan products and
services through teamwork, training, and performance. During
the last several years, more than 1,000 Velan employees have
completed a five day training course in statistical process
controls (SPC). An important component of total quality management,
SPC uses statistical techniques to measure variation in industrial
and administrative processes. By measuring variation, employees
can identify the root cause of the problem and adjust their
processes to eliminate non-conforming products. The TQM process
involves continuous improvement in all aspects of the business
process, whether it is accounting, engineering, after sales
support, or tooling.
Last Updated:
Wednesday, May 23, 2001 1:45 PM
EST
©2001 Velan Inc. All rights reserved. |
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